It became one of the world’s fastest-growing digital banks and delighted its customers with a new standard of experience.
Its modern, cloud-native technology and customer-centric culture allow it to compete with long-established players in the market, building rapidly around customer needs. Customer feedback has been very strong with Trust Bank consistently ranked the #1 banking app on the Singapore Apple App Store and around 70% of Trust’s customers joining through existing customer referrals.
In February 2024, it launched Singapore’s first fully elevated banking experience called Trust+ with an automatic qualification that is transparent on criteria and brings extra privileges to customers, including an extra tier of interest on deposit balances. This remarkable feat has been acknowledged by the SBR Technology Excellence Awards 2024, with the bank bringing home the win in the Digital - Banking category.
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