Call KENS: Local solar company donating time, resources, to help homeowner

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Central Texas Solar is going out of it's way to fix a solar panel system left unmaintained by an Arizona-based contractor.

Central Texas Solar is going out of it's way to fix a solar panel system left unmaintained by an Arizona-based contractor.SAN ANTONIO — Maria Solis signed a loan contract for solar panels five years years ago and still owes around $22,000 to the loan company that financed it. At this same time, the family said they've been struggling to pay their electric bill.

At the same time, the family had been missing electric bill payments as they tried to keep up with the loan payments. KENS 5 contacted the Loan Company, GoodLeap, and a spokesperson said the family would likely need to call another electrician or solar company to check the system if the original installer was not in business. KENS 5 later looked up Erus Energy onKENS 5 also contacted CPS Energy to find out if the system had been approved by the utility and if it was currently operational.

He also said the system as a whole is not large enough to significantly offset the home's electricity bill anyway. Central Texas Solar Director of Operations Crystal Kapici later told KENS 5 the company would try to provide the family additional solar panels free of charge to help with their electric bill.

 

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