Adapt or die: How the death-care industry is adapting to the modern consumer

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The death-care industry, like any line of work, has had to learn to adapt to an evolving consumer and environment. But with a funeral home being a unique type of job, it does bring its own set of challenges.

The first time we planned on chatting with Paul Gaudio for this story, he called at the last minute and asked if we could reschedule, saying he was picking someone up for work.

Shawn Davidson owns and manages Carruthers and Davidson Funeral Home and its multiple locations in and around Wasaga Beach, Ont. Today, Gaudio says the profit in the business comes from service charges, including renting out the space in a funeral home for a service, or having staff help with any memorials or events.Having spent 32 years in the industry, Gaudio has worked under both a corporate structure, where one single entity owns several funeral homes and cemeteries, and with homes with independent owners.

"I have a salary, so there's no motivation to push anything on people who come in," Gaudio said, adding that most funeral directors understand it's tough for people to spend large amounts of money for what's essentially a one-time usage. It's part of an evolution for Davidson and Gaudio – one that any industry deals with – where those who are in it have to adapt to changing times.

Shots fired and an attempted arson at a home in Surrey, B.C., over the weekend appear to be linked to extortion threats targeting South Asian businesses across the country.As many as 9,000 turkeys have died and damage is estimated at $500,000 after a large fire north of Aylmer. The blaze broke out around 9:30 p.m. on College Line, just west of Imperial Road .A 19-year-old B.C. man has been charged with 23 offences in the alleged online sextortion of victims in multiple provinces.

Google on Tuesday unveiled its next generation of Pixel phones, providing the maker of Android software a head start on the next iPhone in the race to bring more artificial-intelligence services to devices that have become people's constant companions.Mars may be drenched beneath its surface, with enough water hiding in the cracks of underground rocks to form a global ocean, new research suggests.

Statistics on the Ottawa Police Service's crime map show 1,016 vehicles have been reported stolen in Ottawa so far in 2024, including 43 in the first 13 days of August.One of the casualties of Friday's rainstorm was Babar Books, a beloved bookstore in the heart of Pointe-Claire Village that is now dealing with the loss of hundreds of books.

 

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