‘Reward staff, and they’ll go the extra mile’: How Eskom used salary incentives to turn the company around

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The Eskom board said on Monday during its summer plan presentation that it is now prioritising its staff and this has led to the SOE’s turnaround.

explained the ins and outs of what caused Eskom’s turnaround and why the company is in a better position as South Africa heads to its summer months.During a media presentation on the state of Eskom,“I want to remind you that we presented the recovery plan as soon as the board approved it last April, and we said that this is what would need to be done. These things did not happen by chance and we consistently worked the plan,” he explained.

"It was across the fleet. That is why we have that structural shift. It was the way things needed to be done. We needed to have that culture rolling across the generation fleet," Nxumalo emphasised.Staff commitment"We have seen a shift in staff commitment, and once the belief is there, we see that there is a good performance across the stations. You can see it; you can breathe it. We are very happy with the support from the board, the ministry, and the public.

“You were targeted whether you performed well or not. There were no targets that could drive the right kind of behaviour. The responsibility to adjust the pay of employees also sat with the shareholder. That is really a problem, in a company," he added.

 

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