to represent the first instance of facial recognition leading to a false arrest in the US.
Local bans on facial recognition, like this Boston ordinance, will undercut big tech efforts to instate facial recognition reform at the federal level. In response to heightened public scrutiny, Amazon, IBM, and Microsoft or terminated the sale of facial recognition services to law enforcement; the companies also advocated for federal regulation of the technology.
But while Boston issued an outright ban on government use of facial recognition, the tech companies envision federal reforms that would instead set standards as to how the technology can be used. Amazon, for instance, has for regulation that would set accuracy thresholds for facial recognition software.
Increased scrutiny on government use of facial recognition could lead to big tech players discontinuing sales of facial recognition to law enforcement. While Amazon and Microsoft left the door open to resume selling facial recognition software to law enforcement, IBM, which wasn't making much money from facial recognition software sales in the first place, decided to terminate its program altogether.
The public was already skeptical of facial recognition technology, and we expect it will become even more so following recent events — in 2019, 50% of US adults said they wouldn't trust tech companies to use facial recognition responsibly, and 27% said the same about law enforcement agencies, Pew Research. Because of these conditions, we expect at least one other big tech company will follow in IBM's footsteps.
Banning is also a type of reform.
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