Amazon UK PS5 deliveries swapped for random items, customers claim - Business Insider

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Some customers who ordered a PlayStation 5 for UK release day claim Amazon shipped them random items instead, including a foot massager and pet food

from Amazon UK claimed that their new consoles didn't arrive on Thursday, despite the platform marking them as delivered.

Some of those buyers said their PS5 had seemingly been substituted products they had never ordered, including a coffee machine, a foot massager, and cat food.that Amazon had marked her PS5 order as "missed" at around noon Thursday, but no attempt at delivery had been made.—Bex April May After May posted about her experiences, several other Twitter and Reddit users came forward with similar claims.

Multiple people said Amazon marked their PS5 orders as "delivered" without this actually being the case. claimed that an Amazon order did arrive – but he opened the PS5 box to find it was empty. He said that Amazon hadn't helped him and didn't offer to replace the console. Others claimed to have had similar experiences to May with unexpected products turning up instead. The received items ranged from a

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