Business travel has disappeared. Will it ever come back?

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Book tickets. Schedule meetings. Obsess over your presentation. Pack a carry-on. Rush to the airport. Check out the lounge. Priority boarding. Take off. Land. Get to the hotel. Meet clients. Seal the deal. Fly home. Repeat.

For countless executives and salespeople, business trips have been a bedrock of corporate life — loathed by some, loved by others but accepted by all as a necessity . Employees needed to fly to meet clients, drum up new business and grab some face time with the boss at headquarters.

Road warriors will themselves play a crucial role in determining whether business class is full or mostly empty, as they negotiate a return to corporate life after more than a year working from home. Some — or many — could balk at missing out on date night or their kids' football game. "Business travelers often book last-minute fares at significant markups — in the past, a road warrior may have paid $1,000 one day before departure for the same seat a leisure traveler bought for $100 two months back," Zach Honig, editor-at-large of The Points Guy, explained via email.

"We've been clear that [business travel] would recover maybe at a slower pace," British Airways CEO Sean Doyle told BBC Radio."But people will get back to doing business ... I think people want to come here, visit and talk about business opportunities, and they like doing business face to face. So I am confident that that segment will recover."

ABN Amro is directing its employees to travel by public transportation, and use only trains when moving between its locations in Europe. The Dutch bank is aiming to reduce business air travel by 50% by 2025 compared to 2017 levels.

 

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