Nigerian fintech companies halt Twitter support after government ban

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Nigerian financial technology firms opting out of their Twitter supports after the government suspended operations of the social media platform.

Rise vest, a Nigerian platform for investments in foreign securities, in an email said it will be pausing its activity on Twitter in compliance with the government ban.“Hello Risers! Due to the Twitter ban our account will be managed and run by our US team, which may impact the availability and timing of support in our DMs,” Rise vest tweeted on Monday. “Please send your support issues to hello@rise.capital for more immediate response.

A digital bank, KUDA Microfinance bank, told users that “until the temporary ban on Twitter in Nigeria is lifted, we won’t be able to support you through Twitter” accounts.An online payment platform, Kongapay, said it will only continue using its Twitter account when the government ban is lifted. “Due to the temporary ban on Twitter in Nigeria, we won’t be available to support you via Twitter until the ban is lifted,” Kongapay told users.

The payment platform urged their customers to reach out to our Customer Experience Team using any of their communication channels for support. Although the Nigerian government cited “the persistent use of the platform for activities that are capable of undermining Nigeria’s corporate existence” as a reason for the ban, Twitter said it is negotiating with the authorities.

 

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