Opinion: Companies can’t just wait for the skills they need to show up—they need to train the workers they have

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OPINION: Talent is on the move. By training workers and creating internal mobility options, companies will be able to redeploy talent into roles that can deliver the highest value.

As the nation emerges from the pandemic’s economic fallout, workforce trends are under way that could constrain the long-term recovery. The changing nature of work and lost learning opportunities will threaten to stretch a national skills gap into a skills canyon.

These openings aren’t simply a byproduct of frontline-worker shortages, which are likely to abate as the pandemic subsides. Marketplace shifts, technology adoption and automation are creating new roles and with them a demand for different skill sets. Further escalating the pressure on employers, today’s workforce is facing an inflection point. Referred to as “the Great Rethink,” workers en masse are shifting their expectations of work, reimagine their careers and leaving their employers behind. Employers will need to react quickly to these phenomena or risk their own growth and the broader economic recovery.

Under this approach, Prudential employees have logged well over 100,000 skilling hours during the pandemic, and in the past six months alone, we have received more than 5,000 internal applicants for open positions, more than 50% of which have been filled with our existing talent.

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