Commission , was demonstrated recently when a delegation from the Congo-Brazzaville Telecommunications Regulations Authority visited the NCC on a benchmarking tour.
The Congolese team led by CTRA’s Network Director, Benjamin Mouandza, spent three days at the NCC Head Office in Abuja, where it was exposed to key result-oriented regulatory activities, frameworks, programmes and policies of NCC, with the objective to explore how such operational frameworks could be adapted by the African nation noted for its huge rainforest reserves.
Addressing the CTRA team, the NCC’s Director, TSNI, Bako Wakil, spoke extensively on the Key Performance Indicators institued by NCC on QoS and how these KPIs are measured and monitored by the Commission toward ensuring improved service delivery to the Nigeria’s ever-growing telecoms consumers. He said this also helped to improve Quality of Experience of the consumers.
However, Nwokonneya itemised solutions to SIM Boxing fraud from a regulatory perspective. He declared that regulators can deploy anti-SIM boxing and call masking solutions, be proactive and effective in monitoring and enforcement, collaboration with the industry and law enforcement agencies, capacity building through training and skill acquisition programmes, as well as the review of the Enforcement Regulations and enabling laws.
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