Pet industry embraces opportunities as owners return to work

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After remortgaging her house and borrowing from friends and family to keep her business alive through the pandemic, Carolyn Hatfield is happily struggling to keep up with demand from pet owners seeking daycare for their COVID puppies.

"We're booked out for assessments through to June," the owner of The Canine Social Company Ltd. said in an interview.

Nearly half of dogs she sees are exhibiting anxiety these days. Most are puppies that have never been separated from their owners, but even some older dogs are indicating that they'd rather be at home on the couch. Fears that there would be a wave of pet surrenders as Canadians return to work has so far failed to materialize, she said.

"I've had a dog here who's literally sat at a window for an entire day, just crying, waiting for their to come back for them." Anxious pet owners are increasingly turning to technology or distractions to keep their animals occupied or monitor their behaviour while they're left home alone. They are buying remote cameras with treat dispensers, two-way cameras with microphones and apps that allow videocalls home.Anxiety in animals can manifest in constant barking and pacing, urination and defecation, and in extreme cases destructive behaviour.

 

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