Who would want to work for the airline industry any more?

  • 📰 FT
  • ⏱ Reading Time:
  • 11 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 8%
  • Publisher: 51%

Malaysia News News

Who would want to work for the airline industry any more? | opinion

Let our global subject matter experts broaden your perspective with timely insights and opinions you can’t find anywhere else.Try full digital access and see why over 1 million readers subscribe to the FT.

Let our global subject matter experts broaden your perspective with timely insights and opinions you can’t find anywhere else.Try full digital access and see why over 1 million readers subscribe to the FT
 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

Too many shortsighted decisions. Early adoption of new technology to replace customer service with apps, kiosks & robotic answering systems while resisting upgrading the actual travel experience. Long term, airlines that ignore the customer experience will lose revenue.

Am the one who want to work for the airline industry

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 113. in MY

Malaysia Malaysia Latest News, Malaysia Malaysia Headlines