OFX uses a combination of an online self-service platform and localised support.Australian money transfer company OFX has established its European headquarters in Dublin, which will take over responsibility for European business and clients previously managed by its UK entity.
The new headquarters will cover compliance, risk, finance, operations, and sales, with 15 jobs expected to be created to manage the European operations. Maeve McMahon was previously appointed as chief executive and growth leader for the region, and the company has already appointed key senior executives, including a head of risk and compliance, head of finance and operations, a finance and operations manager and several business development managers and executives.
OFX is targeting businesses who trade across borders and consumers who send money overseas, offering an alternative to banks. It also offers currency risk management for SMEs to protect businesses that trade overseas from the volatile currency markets. OFX combines a self-service online platform with localised customer support available around the clock.