“We call all of our stakeholders our ‘-partners’ because we would never be able to successfully serve communities just by providing loan products alone,” shared GDFI President & COO Patricia Poco-Palacios. She chronicled GDFI’s history in 2003 as a lending company for doctors and medical entrepreneurs, explaining, “Our partnerships were built among borrowers, field agents, car and truck dealers, government agencies, and even technology providers, like Globe Business.
Poco-Palacios said that their focus on being customer-centric enabled them to anticipate the need to adapt, innovate, and have a competitive edge among others in the industry. She mentioned, “Ahead of many other lending institutions, and even before the pandemic hit, we started exploring new systems and technologies to make collaboration seamless for our workforce and serve our customers better”.
When COVID-19 ushered in a new normal across industries, GDFI was ready to face the global economic crisis because of systems powered by Globe Business: Software-Defined Wide Area Network , M360, and Microsoft 365.addressed the company’s need for a faster and more secure internet connection, which paved the way to easily interconnect their 70-plus branches nationwide.
“Times and tools have certainly changed, but our purpose of providing innovative financing products and services to empower families to achieve their dreams remains the same. Partnering with Globe Business aligns with our company values,” shared Poco-Palacios. “Both companies seek to create a better tomorrow by combining innovation with the power of collaboration, to achieve inclusive and sustainable development that centers on community transformation, business empowerment, and nation-building.