Self-checkout annoys some customers and helps shoplifters. Stores are adding it anyway | CNN Business

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Self-checkout, loved by some and hated by others, has entered discount clothing and department stores, even with the risk of shoplifting.

Kohl’s\n \n is testing self-checkout stations at a handful of stores. H&M added them at three stores and plans to roll the program out to more than 30 stores by the end of next year. Bed Bath & Beyond\n \n first tried self-checkouts at its flagship in New York City last year and has since added them to several locations. Zara has it at 20 of its largest US stores. Plus Uniqlo, Primark and other chains have started to roll out self-checkout machines at some of their stores.

Errors at the kiosks are so common that they have even led to dozens of memes and TikTok videos of customers complaining of “unexpected item in the bagging area” alerts. Customers make honest errors scanning barcodes as well as intentionally steal items at unstaffed self-checkout stands. “It does present some real challenges,” said Adrian Beck, an emeritus professor at the University of Leicester and retail industry consultant who researches self-checkout.

 

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Yep, it’s called shop lifting by the AA community.

I love self-checkout.

It’s a comedy of errors.

you losers really know how to pick them

stop spreading fake news about hijab in iran , nothing canceled and morality police is active , Negat Mortazavi works for Islamic republic lobby(niac) stop working with her and promoting her news. Iranian people are fighting to change the Islamic republic regime. MahsaAmini

Sometimes you can get free stuff from self checkout.

Hate it!

so..?

My grocery store added 10 self checkouts and now only keep ONE employee on regular check out! THEY GET FREE LARBOR ANDDDDDD STILL INCREASE PRICES!!!!

Yeah, it’s neat to go to a store, shop for things I want to buy, then turn into their employee.

Its Corporate greed. It eliminates jobs and increases profits. Also it hardly ever works properly. Nobody likes it.

😊

I’ll use them when convenient. Anymore than 10 items - I’ll use the cashier.

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