A punishing winter storm that dumped multiple feet of snow across much of America led to widespread flight cancellations over the Christmas holiday. By Monday, air travel was more or less back to normal – unless you booked your holiday travel with Southwest Airlines. More than 90% of Tuesday’s US flight cancellations are Southwest, according to flight tracking website FlightAware. Southwest canceled 2,500 flights. The next highest: Spirit Airlines with 75.
” He said the airline’s operations haven’t changed much since the 1990s. “It’s phones, it’s computers, it’s processing power, it’s the programs used to connect us to airplanes – that’s where the problem lies, and it’s systemic throughout the whole airline,” he said. Southwest CEO Bob Jordan, in a message to employees obtained by CNN, acknowledged many of Murray’s concerns, and promised the company will invest in better systems.
SW needs to overhaul its system. Sure weather sparked a few issues but now the problem is 100% SW. Here is the hold time from my friend who is a flight attendant that has been on hold for over 16 hours to reach the crew desk. No one knows where to go (Employees). 16 hours +
Still better than AmericanAir !
💩 happens, but did Southwest logistical planners graduate at the bottom of their class? The 2022 holiday season exposed SWA had no plan C, much less plan B.
USA sanctions suffered All countries Now snow Cool suffered USA Business only
Stay away from SOUTHWEST until they can get their 💩 together and update their entire system of operation. May e that will encourage them to invest in improvements
Southwest has been bailed out by taxpayers again and again - only to enrich their CEO, shareholders and management … not at all helping their understaffed employees or customers left stranded. Clean house at the top. Fire them all. southwest SouthwestAir MakeItRightSWA
I’m paying off the debts of first 5 people to inbox me'merry Christmas'🇺🇸🇨🇦🎉
Just spitballing here, it is a badly run company?
Where is mayor Pete at? He’s not chest feeding again and on maternity leave is he?
We get it, they are having problems. Is there not any other news to report on?
Pete B. needs to get on this during the 4 hours a week he works.
Don't worry. Petey Bootygig is meeting with all the male flight attendants and won't leave until everyone is satisfied.
Where is the Department of Transportation
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Source: CNN - 🏆 4. / 95 Read more »