Pre-pandemic remote working plan gave insurance company ‘competitive edge’

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Liberty Insurance’s operations in Spain, Portugal and Ireland required systems overhaul, so firm used opportunity to reflect on business

“So the pandemic didn’t make us decide to go to remote work,” says Roseanne Regan, Liberty’s sustainability manager for Europe. “It just accelerated what we were already doing.”

Staff are provided with the equipment they need to work from home and get €60 a month towards bills. They can come into the office for up to eight days a month, but any more than that is discouraged with the policy applying across the board. “We have this multicountry model and not going into the office has actually made people work better in teams which are international teams, not just based in the Dublin office. It’s easier to get into that team mindset.”

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