Bots in business: Malaysian companies employ ChatGPT

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Have you been using Chat GPT?

IN case you tuned out of the news cycle the past few months, here’s a rundown on the tool that has reignited the artificial intelligence craze: ChatGPT.

Despite that, it’s been hyped up as a major disruptor in the way we work and how we obtain information from the Internet.As tech companies scramble to take the lead when it comes to AI, people are finding ways to harness its power too. “This in turn makes the information more digestible and allows us to focus more on our role as consultants,” says Sydney, adding that before ChatGPT she would spend three to four hours drafting each document, which now only takes half the time because of the chatbot.

“It hasn’t really had that much of an impact on my main day-to-day work, but when it comes to communicating with clients, it’s been very helpful. “Then I repeat this a few more times on different concepts before pitching them to the client,” he adds.Like Sydney, Benjamin Steve stresses that there’s more to it than just copying and pasting, with the output still requiring a human to vet.

“However, what’s even more exciting is that as I’ve grown more comfortable using ChatGPT, I’ve discovered that my ideas are expanding and taking on a life of their own. “It can be difficult to find a specific picture that conveys a certain style or mood otherwise, so being able to describe what you need with keywords helps.“I usually request the AI to write a script using the main points that I provide, and from there, I extract whatever I find useful and paraphrase it,” he says.

Even though ChatGPT made headlines for being able to pass the law exams overseas, the reality of the matter isn’t so simple. ChatGPT has also earned a reputation for being able to provide code based on users’ descriptions of the program. For context, standard AI-assisted coding tools function to provide code based on requirements set by programmers with intrinsic knowledge of coding.

According to Sydney, her company organised tutorials on the use of the ChatGPT, covering both the standard operating procedure as well as tips and tricks. One pattern consistent with ChatGPT use is that AI tools like it are being used in the initial stages of a project or for simple tasks, requiring careful verification by humans. — 123rf.com

“With AI, it can be hard to know what goes on behind the code, which means that using the output from generative AI requires manual interpretation and assessment. “Coupled with how much sensitive information our industry deals with, management is very hesitant to allow its use, for good reasons.

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