My health insurance company asked me to fax documents. Who uses a fax anymore?

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This old-fashioned technology is still a go-to for certain kinds of businesses.

Karin Price Mueller | NJ Advance Media for NJ.com

The insurer said that was the only way we could submit the documents that could ultimately save us thousands of dollars.We recently canceled our rarely-used home fax line to save some cash. So I headed out to an office supply store to send the seven pages my insurance company requested. “Fax is established, trusted as a workflow and while digital alternatives have displaced a lot of fax, it remains in use and still important for many businesses and organizations to communicate,” he said. “While this attitude is changing, there still lingers a trust factor with some digital alternatives that may be considered `more hackable.’”

These days, he said, many or most businesses rely on digital fax solutions, whether cloud-based fax services or in-house fax servers. These would offer additional protections, he said.

 

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Health related services all use fax. They still ask for your fax number when filling out patient info forms, to which I always reply 'it's not 1997' They may rely on fax, but understand your patients do not.

A lot of places still use fax. Local UPS Stores have fax machines. Usually $2 for the first sheet and a $1 a page after that

It’s the most infuriating thing when you’re told to do that

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