Dublin Airport baggage company says it has ‘addressed’ staffing issues ahead of summer season

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Swissport Ireland apologised last summer for its role in missing bags at Dublin Airport via IrishTimesBiz

In response to the increase in air travel in 2021, numbers employed by the company rebounded, rising from 446 to 781 as wage costs, before the Covid-19 wage supports, totalled €15.5 million.Swissport provides services to airlines operating from Dublin, Shannon and Cork airports. Last July, itto Dublin Airport users, saying it was “very sorry for our part in the disruption people are experiencing”.

“We are working hard to address our resource challenges,” it said at the time. In the new accounts, directors noted that “there was a significant challenge in 2022 to recruit and train enough staff to meet the surge in demand and labour, although this has been addressed for the upcoming summer season”.The accounts show an operating profit of €6.19 million in 2021 followed an operating loss of €1.2 million in 2020.

The directors described this as “a very positive result, reflecting the strength, commitment, and professionalism of our management and all our employees”. At the end of 2021, the company’s shareholder funds totalled €23.25 million while its cash funds tripled from €5.93 million to €18.1 million.

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