Steel-frame company fails to interdict e.tv from broadcasting snaps of clients’ grievances

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SM Structures hauled Devi Govender, who hosts the consumer affairs programme 'The Devi Show', and e.tv before the high court in Johannesburg, which delivered the judgment on Friday.

'Whatever else may be said of our broadcast media, it is clearly entitled not to be held to ransom in this way,' said the court. Stock photo.A steel-frame company has failed in its bid to prevent e.tv from broadcasting its clients’ damning complaints., and e.tv before the high court in Johannesburg, which delivered the judgment on Friday.

The company, which specialises in large steel-frame structures including warehouses and factories, sought an “urgent and final relief restraining” Govender and e.tv from “publishing and broadcasting” material defaming it. The programme, which, according to the judgment, will detail the clients’ dissatisfaction, is scheduled to be broadcast on Sunday.

A grievance by one of SM Structures’ clients on the consumer complaints website Hello Peter sparked the debacle. The client complained the company “performed substandard work” on the structure her company contracted to erect. “She suggests that SM Structures was both late in performing the work and that the work, when it was complete, was of an unacceptably low quality,” the judgment reads.

The company denied the allegation but the client was “by no means the only person dissatisfied with work SM Structures had done for them”.

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