Does Your Company Have a Culture of Quiet Retaliation?

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To create cultures where psychological safety is the norm, innovation thrives, and team effectiveness is high, you must look for retaliation happening in the shadows.

Most of us are familiar with the textbook or HR policy definitions of retaliation. Overt, loud moments of retaliation absolutely do happen, like when someone is fired after speaking up or formally sharing a concern. However, in our work with teams, we often witness much more subtle forms of retaliation that occur frequently and are commonly dismissed or ignored.

Intentionally giving a challenging assignment with little support or giving a challenging assignment that’s destined to failExcluding a team member from essential meetings or withholding information that’s essential to their job function Ron had served as the charge nurse in a hospital emergency room for 15 years and was favored for a substantial promotion within the year. While the formal leaders within the hospital appreciated Ron’s strict, traditional style of management, the other ER staff had a very different experience. “If you do something that bothers him — maybe express a concern or point out that certain supplies are low — you can expect that everything you say or do in the future will be scrutinized.

 

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