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More than half of Canadian companies using AI to do work

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The poll, commissioned by Express Employment Professionals, says 56% of companies in Canada use artificial intelligence to do work.

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Most employers believe AI will have a positive impact with 85% saying it makes processes more efficient and frees up employee time and 79% saying it enhances customer service. Companies also think AI will have a positive impact on reducing the shrinking workforce and closing the skills gap .

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