When Kathryn Gamble could no longer scrub her own floors due to her arthritis, she was relieved to find a cleaning service she thought was well-priced and reliable.
Gamble is one of dozens of customers and cleaners who claim they are owed hundreds — and in some reported cases thousands — of dollars in undone services and unpaid wages from Surrey-based Scrubbi.A spokesperson for B.C.'s Better Business Bureau said in a Monday statement the company is unaccredited and "believed to be out of business," though its owners haven't filed for bankruptcy.
In April, CTV News reported that founder and CEO Daniel Deckert apologized for payment delays, which he attributed to issues with the company's payroll software.Some employees said they are also locked out of their company accounts and haven't been paid for more than a month. Kyra Johnston says she hasn't been paid since late August, and Scrubbi owes her approximately $500 for work she completed before she resigned on Sept. 16.