News Formal

Ditch the chatbots: If the Government was serious about helping business, it would sort out HMRC

  • 📰 DailyMailUK
  • ⏱ Reading Time:
  • 34 sec. here
  • 15 min. at publisher
  • 📊 Quality Score:
  • News: 62%
  • Publisher: 90%

Business News

Small Businesses,Energy Bill Support,Business Rates

Complaints about HMRC have skyrocketed. Its own most recent annual report shows that customer satisfaction dipped from 85.2 per cent in 2020-21, to 82 per cent in 2021-22. It is currently at 79.2 per cent, the lowest level since 2018. Many of these unsatisfied customers will have experienced the delays in service that are currently plaguing the department.

This is a tough time for small businesses. Energy bill support has been dire, business rates are through the roof and the hospitality industry is crying out for support. There have been calls for the Government to step in and fix all of these things. But if the Prime Minister was really serious about supporting business, he would first sort out the mess at HM Revenue & Customs. Complaints about HMRC have skyrocketed.

Its own most recent annual report shows that customer satisfaction dipped from 85.2 per cent in 2020-21, to 82 per cent in 2021-22. It is currently at 79.2 per cent, the lowest level since 2018. Ditch the chatbots: If the Government was serious about helping business, it would sort out HMRC Many of these unsatisfied customers will have experienced the delays in service that are currently plaguing the department. Over the past few months, I have heard from countless small business owners about their HMRC woes. Common themes emerge. Delays to basic tasks like VAT registration make the permanent closure of the dedicated VAT helpline in June nonsensica

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 7. in MY
 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

Malaysia Malaysia Latest News, Malaysia Malaysia Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Green MSP Denies Using Official Scottish Government Phone for Government BusinessLorna Slater, the minister for the circular economy, has denied using an official Scottish Government phone or WhatsApp for government business. This comes amid a secrecy row over the failure to hand over records of informal communications to the UK Covid Inquiry. Lawyers representing bereaved families have demanded messages related to the official response to the pandemic be handed over.
Source: Daily_Record - 🏆 9. / 89 Read more »

Green MSP Denies Using Official Government Phone or WhatsApp for Government BusinessLorna Slater, the minister for the circular economy, has denied using an official Scottish Government phone or WhatsApp for any government business. This comes amid a secrecy row over the failure to hand over records of informal communications to the UK Covid Inquiry.
Source: Daily_Record - 🏆 9. / 89 Read more »