We've been trying to warn you about how real the threat of SIM Swapping is. By obtaining a SIM connected to your mobile account, a thief can use a burner phone, insert the SIM card, and take over your apps including financial apps. As a result, these criminals will drain your bank accounts, and max out your credit cards. It's scary, to be sure.
Mike and his wife are blocked from their Amazon and social media accounts. Talking about his wife's phone, Mike said,"They actually physically got into her phone. We know this because of the fact that apps were added onto her phone that she didn't add, contact numbers were changed to friends and family. Contacts were added into her phone. We must have had easily 100 account passwords changed.
The thieves were able to obtain a SIM card for Mike and his family because they had somehow obtained the family's Cricket Wireless PIN number which allowed them to request a new SIM card. Again, Mike comments about this by stating,"This PIN code is what they said is what the person used to gain access into the phone, so consequently they said it was my fault that, somehow, the PIN code was used to obtain access into that account.