In one case an East Texas electricity customer was the victim of identity theft. In another, a Dallas man was penalized for bouncing around from one company to the next.On top of high kilowatt rates you pay, on top of bitcoin miners paying as little as 2.5 cents per kWh, on top of surprising spring and fall calls for conservation, now come several new ways a Texas electricity company can hurt you.
In a joint statement, Reliant and Direct Energy said the companies do require verification of identity to help combat fraud and this type of scam. Ferrell describes himself as a smart consumer. He jokes that maybe that’s one reason that he signed an electricity contract with SmartEnergy.Ferrell is a smart shopper because he switches companies near the end of an expiring contract.