Navro's Culture Builds a Psychological Safety Net in a Fail-Fast Industry

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The company's chief people officer said feeling empowered at work means she can 'give 100 percent to the company.'

'Do hard things, fast.' That's the motto at Navro. The London-based fintech company, formerly known as Paytrix, was founded by Aran Brown and Eddie Harrison in 2022 and developed the world's first payment curation platform.The company helps businesses expand in global markets by providing access to the best payment infrastructure around the world through a single platform so that, for example, a business in the U.K. can easily sell to customers in Brazil.

In recent years, Navro has also worked to improve its hiring practices. Richards said there was a push to feature more inclusive language in job postings and a diverse array of employees on hiring panels so that prospective employees can 'feel comfortable in the room being interviewed because there's people look like them and potentially have similar backgrounds.

 

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