He made the assertion in Abuja at a public presentation of a book he authored on”Understanding Customer Experience in Africa”.
”African’s, Nigerian’s, don’t complain but they will go behind and tell each other about what they experienced with such companies. He said that for Africa to have standard consumer policy, the African Union must come together to formulate the policy and ensure that companies adhered to them. “We have discovered that in Nigeria and Africa generally, we do not subscribe or play out the general statement of ‘customers are always right’ or are the king, a good example is how customers are treated by molue and Danfo drivers around Lagos, Nigeria.
vanguardngr Businesses will not thrive in an atmosphere where government herself encourages rancor among the socio-ethnic groups in the country.
vanguardngr It is because the country is no longer conducive for their businesses due poor facilities and harsh economic terms
vanguardngr Because the leadership is clueless and visionless.
vanguardngr Even Birds are relocating
vanguardngr Nigeria is closing down, because Biafra is coming now. Keep on keeping on .
vanguardngr It is because of buharis poor leadership
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