PAXI for Business: PEP’s new home-delivery game changer

JIMMY MOYAHA: I don’t know if any of you have walked into a PEP store recently or in the past year or maybe even longer ago than that. They’ve got this unique service called PAXI, and it’s effectively just being able to send something via courier from one point to another. I remember a friend of mine asked me to pick up a document in Johannesburg and send it from one PEP store to another PEP store in Pretoria, and I didn’t even know that this was a possibility.

SUREEN DU TOIT: Hi, Jimmy. Good evening listeners. Thank you for the opportunity. PAXI is such an exciting business, and it’s great to hear that you’ve experienced it firsthand. PAXI not only offers counter-to-counter; we also offer businesses the opportunity to reach their customers by utilising our extensive network of over 2 800 points across South Africa. That includes PEP, PEP Home, PEP Cell, Tekkie Town, and Shoe City.

JIMMY MOYAHA: Sureen, you touched on something around remote working conditions or the remoteness of certain things. It’s one thing to have to go and look for a post office, have to go look for a PostNet or these other platforms or find a courier guy or any other courier service able to take your product. But it’s very easy to find a PEP.

This new platform will allow for optimal logistic processes simply with a click of a button to ensure a customer-centric experience. I know PAXI – I remember when I was looking at the rate to send a parcel from a PEP store to another PEP store – it was a very affordable rate. Does that affordability kind of translate for bigger businesses as well?

The exciting development is the introduction of home-delivery service tailored specifically for these businesses.

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