Nearly three-quarters of the complaints were against Asian Couture and Boutique, the organiser of the Singapore Sky Lantern Festival, said the consumer watchdog.
Nearly three-quarters of the complaints were against Asian Couture and Boutique, the organiser of the Singapore Sky Lantern Festival, said the consumer watchdog. According to reports, the floating lanterns were meant to be fastened to the ground with 60m-long strings and allowed to float in the sky for up to 10 minutes.In an Aug 1 update, Case said the amount refunded totalled $20,450.
Complaints against e-commerce sellers also rose 53 per cent, largely due to online purchases of event and concert tickets. Case said the spike was predominantly due to the entertainment, food and beverage, and bridal industries. Consumers lost the most to the entertainment industry, at an estimated $73,200 in prepayments.