By Haleluya Hadero, Associated PressThe TikTok logo is displayed on a smartphone screen in Tokyo on Sept. 28, 2020.
The latest lawsuit focuses on allegations that TikTok, a trend-setting platform popular among young users, and its China-based parent company ByteDance violated a federal law that requires kid-oriented apps and websites to get parental consent before collecting personal information of children under 13.
“We offer age-appropriate experiences with stringent safeguards, proactively remove suspected underage users and have voluntarily launched features such as default screentime limits, Family Pairing, and additional privacy protections for minors,” the company said in a statement. In the complaint, the Justice Department and the FTC allege TikTok has knowingly allowed children to create accounts and retained their personal information without notifying their parents. This practice extends to accounts created in “Kids Mode,” a version of TikTok for children under 13. The feature allows users to view videos but bars them from uploading content.
After parents discovered some of their children’s accounts and asked for them to be deleted, federal officials said TikTok asked them to go through a convoluted process to deactivate them and frequently did not honor their requests.
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