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Company's Referral Program Fails To Deliver Promised Gift Cards

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Consumer Complaints News

Referral Program,Gift Cards,Customer Service

A customer shares their experience with a company's referral program, claiming that despite successfully referring a partner, they never received the promised $25 gift cards. The customer encountered contradictory information and lack of clarity regarding the program's terms.

They have a referral program where they award $25 gift cards – to the person that refers, and the person that is referred.

I did this with my partner, he joined, and we never got the cards. It was an afterthought, so it took a few weeks for us to realize, and follow up. Then we started getting contradictory info about when we would be getting them. Finally we spoke to a manager, and were told they are only awarded after 1 billing period . When I asked if that was written anywhere, I didn’t receive an answer. All I could see online was a promo last year that is very similar – see attached screenshot.I followed up with the manager about the contradiction:

It’s bazaar that they cant seem to figure out how their own promotion works, and all we have gotten is the run-around when we ask.”-11:00 pm The Best Veteran Comics in DC! Comics from the DC Comedy Clubs and National Network TV! Join us and support Veteran's Day!Go to It’s officially fall. Time to treat yourself to a clean home from Well-Paid Maids

 

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