The daughter of a woman who suffered a severe brain injury has told LBC she was given 24 hours to make a decision on her return to the UK or face losing medical cover The daughter of a woman, who was on holiday in the US when she suffered the head trauma, has accused an insurance company of giving them just 24 hours to decide whether to return to the UK, against medical advice, or see their travel cover cancelled.
“So I put all this writing to AXA Partners on Saturday, including the medical opinions.“We woke up on Sunday morning with an email telling us we had to agree to plan to fly her out by Wednesday and if we didn't agree by Sunday afternoon, less than 24 hours, she would have her medical cover removed.”“We then had a call, I explained everything, and they told me they wouldn't give us more time. We were treated horrendously on the Sunday.“So I went to Twitter and it got a lot of traction.
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