CAPE TOWN – Members of the Banking Association South Africa have resigned from the Credit Ombud Association with effect from 1 October, the association announced on Wednesday.
It said, however, all existing disputes before the Credit Ombud Association would remain with this Ombudsman until they were finalised. “Over time Basa members have, however, found that their customers are often confused and inconvenienced by having both the Credit Ombud Association and the Ombudsman for Banking Services to consider when seeking assistance,” reads the statement.
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