Industry associations launch helpline for abused security officers to seek recourse

SINGAPORE: Private security officers at the receiving end of abuse can now seek help through a one-stop email helpline launched by the Security Industry Council .

The initiative follows a recent incident at Eight Riversuites condominium, where a resident was seen on videoThe man, 44-year-old Ramesh Erramalli,for"intentionally causing harassment to a security officer", the Ministry of Home Affairs said last week. Besides being put at risk of abuse from individuals unwilling to comply with the rules, officers - or their employers - are often faced with financial penalties if they fail to execute the rules, the release said.The SIC will continue to advocate against abuse by displaying posters at developments to remind members of the public to respect officers.

Depending on the case, the assistance provided may range from mediation and legal advice to helping affected officers apply for medical leave, medical claims, or even a change of site or role.

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