India's huge outsourcing industry struggles with work-from-home scenario

  • 📰 Reuters
  • ⏱ Reading Time:
  • 24 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 13%
  • Publisher: 97%

Nigeria News News

Nigeria Nigeria Latest News,Nigeria Nigeria Headlines

As the coronavirus pandemic pushes India into a lockdown, the call centers and I...

NEW DELHI/BENGALURU - As the coronavirus pandemic pushes India into a lockdown, the call centers and IT services firms that function as the world’s back office are struggling to piece together work-from-home solutions and other business-continuity plans.

Many of the companies that provide business services such as call centers, information technology services and business process automation were not prepared for work-for-home arrangements, according to interviews with more than a dozen employees of several companies. In the southern tech hub of Bengaluru, an employee working at a JPMorgan call center said that until last Friday, her managers had repeatedly declined staffers’ pleas to work from home.

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

aftabahmed00 manojgulnar They don't have phones?

Lack of planning that's all...

CoronavirusLockdown | get all the latest updates here! COVID19outbreak CoronavirusOutbreak

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 2. in NG

Nigeria Nigeria Latest News, Nigeria Nigeria Headlines