Pizza business owner shares harsh reality behind food delivery apps

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During the COVID-19 pandemic, many restaurants without an internal delivery service have turned to apps including Grubhub, DoorDash, Postmates or UberEats to operate, but at what cost?

ShareDuring the COVID-19 pandemic, many stores without an internal delivery service have turned to apps including Grubhub, DoorDash, Postmates or UberEats, providing them access to an online store and a vast network of drivers, but at what cost?

The image featured an order summary for March, indicating the app took hundreds of dollars in commission, fees and promotional costs from the unnamed outlet. Seven orders were adjusted indicating the real order total was closer to $900, and it was not immediately clear if the promotions were in place by the app or restaurant.

"The small guys don't have negotiating power and the leverage the big guys do but do not want to be forgotten about," he elaborated in a comment under his post.

 

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May as well throw instacart in there as well, overcharging for products, plus fees. Are they still cheating the shopper-drivers as well.

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