, found that staffers in high-trust companies have 106% more energy, 76% more engagement, and 40% less burnout than workers at low-trust companies.She recommended that the first thing employers should do is be transparent — or be direct about employee and customer expectations — even if that means having some difficult conversations. , frequently communicate with employees, and admit mistakes or areas where the company needs improvement, the CEO said.
According to a Glassdoor survey of 5,000 adults, about 56% of respondents said company culture is more important than compensation when it comes to job satisfaction. About 73% of respondents said they wouldn't apply for a position unless the company's values align with theirs. Effective communication is a vital skill to have during a crisis.
"The fact that you're never face-to-face with somebody except for on Zoom and this sense of not really knowing whether people are okay or at the edge, this becomes really challenging for me," Clarken said. "For me, personally, it's hard to not get a feel of whether the 2,700 I'm leading are okay."
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