The ride-sharing company has built a special portal for health officials to request access to rider and driver data. Uber has provided user data to officials before, for example with police departments investigating a crime.
Company officials told Reuters the service has been active for months, and the company is able to provide relevant data within a few hours of receiving a request. In the first half of 2020, the company received 560 coronavirus-related requests from 29 countries. Out of the 560 requests, 158 came from the US.
Unspecified company executives held a meeting with the Centers for Disease Control and local health officials in Los Angeles in January 2020 to discuss how Uber data could be used for health purposes. The coronavirus was discussed at that meeting.
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