Why Fast Food’s Smartest Operator Is Expanding When Business Is Terrible

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Neal Aronson has spent the past decade buying iconic brands like Arby’s, Buffalo Wild Wings and Jimmy John’s. But Covid-19 is terrible for restaurants. His solution? Buy more by chloesorvino

Above: Inspire Brands cofounders Neal Aronson and Paul Brown , at company headquarters. Inspire owns 24% of its restaurants compared with 1% for Burger King parent Restaurant Brands International.his spring, when restaurants across America were struggling to survive or closing down, business was booming for Neal Aronson’s Sonic. The retro chain of car-hop joints he acquired through Roark Capital in 2018 was perfect for the pandemic. Sales were booming, including a record 30% jump in May.

Roark declined to provide data for 2020 but the best case scenario, if its publicly traded peers are any indication, is that sales are flat. Drivers at sandwich chain Jimmy John’s spent key lockdown weeks idle because the delivery zones of the stores were narrowly focused on the suddenly shuttered areas full of offices and university campuses. Sales at Buffalo Wild Wings, which contributes about 35% of Inspire's annual cash flow of $260 million, were down 40% by May.

Sonic’s app saw new users more than double each week during the pandemic’s spring peak, helping the chain became one of industry’s the best performers.Aronson created Roark in 2001, and in the past decade has been the money behind half the industry’s biggest deals. Some trophies: Carl’s Jr. and Hardee’s, purchased for $1.75 billion in 2013 and, most recently, preferred shares in The Cheesecake Factory, snapped up for $200 million in April, just as the pandemic was taking hold.

Buyout firms at the time preferred operating companies with lots of divisions that were easier to dismember over the messier entrepreneur-driven franchise operations. It was slow going at first, each deal funded with one-off capital raises. He called his investors to deliver the bad news: He was writing off both failures and using the remaining capital to invest exclusively in franchising businesses. He also told them not to expect the typical private equity life cycle of three-to-five years.

The chain got a surprising assist from Comedy Central’s late night host Jon Stewart, who spent years lampooning the chain, despite never tasting its food. The chain decided to own it, broadcasting an ad during Stewart’s last show in August, 2015 highlighting the years of abuse. It worked.

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This spring, when restaurants across America were struggling to survive or closing down, business was booming for Neal Aronson’s Sonic. But Paul Brown, CEO of Inspire Brands, the Roark holding company that owns Sonic, wasn’t satisfied. He called Aronson wanting to shake things up

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