Inside story: Humana's $100 million bet on telehealth startup Heal - Business Insider

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This pitch deck helped telehealth startup Heal raise $100 million and win a major partnership with healthcare giant Humana. Here's how the deal came to be.

Cofounder and CEO Nick Desai told Business Insider that the funding was in the works well before the pandemic, but he had tolike Humana as opposed to a traditional venture firm was the right decision for Heal because it helped augment its existing customer base while providing a network of experts from which his team could learn.

After pitching 12 to 15 people that day, Desai said that the deal was set in motion. By January, a group of more than a dozen Humana employees came out to Santa Monica for another round of interviews and meetings as part of what Desai called an exhaustive due diligence process.in strategic funding from Humana and the partnership was official. The deal valued Heal at $300 million.

Now, the five-year-old startup is using its latest funding to expand its doctor house call and virtual appointment services to new markets such as Chicago, Houston, and Charlotte just as demand skyrockets. The new markets are part of Heal's growth plan, Desai said, but were helped along by Humana's network and the recent funding. growth from patients

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