StockX experiencing major delays in sneaker shipments and payouts - Business Insider

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Delays in StockX's authentication centers are causing some people to wait weeks for their orders and payouts — and the sneaker community is furious

"Given our reliance on global shipping providers, we are naturally subject to delays and disruptions in countries under quarantine," said StockX CEO Scott Cutler in a statement on the company's. "However, at the time of this posting, such disruptions are minimal, and customers are receiving the same high level of service.

While the fluid nature of this situation may impact the customer experience in the future, we are proactively planning for every contingency to minimize any disruption to our customers."that StockX was facing a crisis its authentication centers as early as April, with product piling up and workers testing positive for COVID-19.NewsletterSomething is loading.

 

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snkrscopped Simply stop selling to them. We have two great alternatives in goatapp and SneakerCon

Imagine buying a pair of shoes on 8/03/2020 then waiting 21 days to find out they failed verification on 8/24/2020 & have to be matched with another pair 🙃🙃🙃 stockx

iAmTMCII No delays here! Get your custom kicks ASAP! Check my ig out 👨🏽‍🎨🎨👟🔥

They have had a kaws plush since 7/24. It’s not even a shoe. Still waiting

sockjig blaming UPS is certainly one way to go about it...

theluisdiaz

iAmTMCII I have waited a month to be paid on 15 pairs right now. They have had them forever and you can’t get ahold of anyone. I currently froze my account until they pay me. I knew I should have used Goat.

supremesalez Thank you for shedding some light on this!

Weeks? Try over a month. DM me for more info!

Looool ive been waiting for my purchase since 7/13/2020. Today is 8/21/2020. 10 days they say loool hilarious

Stockx has had multiple pairs of my shoes sitting in their warehouse for well over 30 days. They lie in DM’s & emails claiming they’ll look into the situation, just to shut you up.

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