Information that was illegally accessed included names, phone numbers, addresses, encrypted passwords and partial credit card numbers of RedMart customers. Affected users were logged out of their existing accounts and were prompted to reset their password before logging in. Lazada also said it blocked access to the database immediately.
"Protecting the data and privacy of our users is of utmost importance to us," Lazada said in a statement on Friday. "Apart from reviewing and fortifying our security infrastructure, we are working very closely with the relevant authorities on this incident and remain committed to providing all necessary support to our users."
The company said it reported the incident to Singapore's Personal Data Protection Commission, which enforces the city-state's personal data protection act. Legislation requiresif it involves the personal data of 500 or more people. A spokesperson from the commission told CNBC that it's aware of the incident and is investigating the matter.
A Lazada spokesperson pointed to the statement on Friday when asked if there have been any updates on its investigations into the security breach.RedMart saw a surge in usage this year as more people turned to online grocery shopping when the coronavirus pandemic first erupted and Singapore went into a partial lockdown.
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