Crowe BrandVoice: How The Healthcare Industry Could Emerge Stronger After Covid-19

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As the Covid-19 pandemic persists across the United States, the crisis is straining hospital systems and the many doctors and essential workers who have been central to the response Sponsored by CroweUSA

, healthcare has been adopting new technologies. But the lag in embracing new tools has stemmed in part from challenges with reimbursement for these protocols, Sanderson explains. Now that some digital solutions, such as telehealth, are becoming more commonplace and fairly reimbursed by payers, the industry can move faster.

“You don’t have to own it all. You just need to connect,” Sanderson says. “Health systems are in the tremendous position—at the core of all things—to change and retain their importance in the chain rather than just be the place that people go for inpatient care.” According to Sanderson, many healthcare organizations are eyeing three forms of automation right now:RPA has been in the news for some time, but it has been far more complex to implement than was previously realized. RPA can streamline processes such as scheduling, claims and billing.These tools are often within healthcare organizations’ possession, but many organizations do not know of their existence or how to optimize them.

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