Retailers and delivery platforms are 'expecting the unexpected' this holiday season - Business Insider

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DoorDash and Macy's delivery partnership is ready for the unexpected- Presented by Salesforce

Two crossed lines that form an 'X'. It indicates a way to close an interaction, or dismiss a notification.Business Insider talked to executives from DoorDash and Macy's during its IGNITION: A Retail Revolution event on November 12.

Macy's and DoorDash teamed up to offer same-day and next-day deliveries from the department store this year, and while the partnership may seem unusual, it's fitting ahead of holidays that are sure to be different thanks to COVID-19. Black Friday is usually a major shopping holiday, with in-store deals and shoppers lined up in the middle of the night. This year Macy's spread deals across November and December, reducing the potential risk of filling the store with shoppers on a single day. Throughout the season, shoppers can order these deals from Macy's website, and select same-day or next-day delivery from a DoorDash driver.

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