Employees needed to be trained to use technology to derive maximum benefit for the company from the investment. Picture: 123RF/ANDRIY POPOV
Digital transformation is not just about technology adoption but about providing employees with the digital tools, devices, and platforms to keep them productive, without sacrificing the imperatives of the business. Futures specialist and strategist John Sanei said digital technologies are forcing us to redesign what work looks like, while efficiency and process-driven activities will be automated, requiring us to re-evaluate how we add value to the world.
Altron People Solutions MD Priscilla Rampathi said there's no point in investing in technology solutions if the business have no intention of adopting it at all levels, which is why employees need to be upskilled to use it to derive a return on the investment. Businesses need to prioritise creating skillsets for the future and ensure employees bought into the vision of the business understand why the technology is necessary.