Ontario couple 'bullied' by window company over bad reviews awarded $166,000

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An Ontario couple sued because they wrote a bad online review about a window company have been awarded more than $166,000 after a judge found they were bullied over it.

The couple purchased 14 windows and a sliding door from Woodbridge, Ont. company Canadian Thermo Windows, which operates under the name Magic Windows, but said they had issues with leaking following the installation.

"The plaintiffs brought this lawsuit to bully the defendants into removing their reviews from the Internet," Ontario Superior Court Justice Fred Myers found in his court ruling on the case. The couple countered Canadian Thermo Windows' defamation suit by filing a motion under the SLAPP provisions. "The plaintiffs sell their goods to the retail public," Myers said. "Discussion among the consuming public of the quality of the plaintiff’s goods and services is a matter of public interest."

 

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