A Black job applicant is suing over hair discrimination, but the company says it was a misunderstanding

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A Black job applicant suing an employer over hair discrimination is demanding an apology and policy change — but the company said it was a misunderstanding.

Jeffrey Thornton filed a lawsuit this week against Encore Group, LLC, claiming the company denied him employment when he refused to cut his hair, which he wears in locs.

According to the lawsuit, when Thornton interviewed for the technical supervisor position on Nov. 1, an Encore hiring manager informed him that he would have to conform to appearance policies if he wanted the job. That meant cutting his hair so it was off the ears, eyes and shoulders and that the company would not allow him to simply tie his hair back.

Encore Global issued a statement this week saying there was a"misunderstanding" with Thornton and that an employment offer was still on the table for him. "We regret any miscommunication with Mr. Thornton regarding our standard grooming policies -- which he appears to fully meet and we have made him an offer of employment. We are continuously looking to learn and improve, and we are reviewing our grooming policies to avoid potential miscommunications in the future."

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