His dream was a 100% digital process. No human contact, no faff at the check-in desk, just unlock the car using the app and go. The electric part was partly due to his environmental convictions and partly because “no one else was doing it”. The dream is now the reality, and should be for Hertz customers too once the scheme has been fully integrated.
The same app that UFO customers use to book the car also supports them over the rental period, monitoring range and finding chargers. The company claims to link with 150,000 charge points across Europe, including Tesla’s network and those run by Ionity. The app only links to smart chargers to ensure they’re not in use and uses What3Words to pinpoint the exact location. “We want to make sure range anxiety doesn’t exist,” McClean says. Electricity charges are included in the rental.
Cars are plugged-in by customers on return and then contracted cleaners get to work preparing it for the next one. UFO Drive has about 200 of its chargers at its 18 locations.
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